Privacy Policy

Effective Date: October 7, 2025

RupeeStack ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Platform"). This Policy complies with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

1. Information We Collect

We may collect the following types of information from you when you access or use the RupeeStack Platform:

a. Personal Information

Information that can identify you, such as:

  • Full name, date of birth, gender
  • Email address, phone number, residential address
  • Bank details, card details (only partial data as per our verification process)
  • Government-issued IDs (when required for verification)

b. Non-Personal Information

  • Browser type, device details, operating system
  • IP address, geolocation data, access time, and usage patterns
  • Aggregated or anonymized analytics data to improve performance

c. Transactional Information

Details of your activities on the Platform, such as payments, cashback, or linked merchant transactions.

2. How We Use Your Information

We use your information to:

  • Verify your identity and ensure account security.
  • Facilitate payments, cashback, or financial transactions.
  • Improve Platform functionality, user experience, and personalization.
  • Communicate with you about updates, offers, and support.
  • Detect, prevent, and address fraud or unauthorized access.
  • Comply with applicable Indian laws and regulatory requirements.

We do not sell or rent your personal information to any third party.

3. How We Share Your Information

Your data may be shared only with:

  • Service Providers: For payment processing, KYC verification, or customer support.
  • Regulatory Authorities: When required by law or court order.
  • Business Partners: When necessary to enable platform integrations, loyalty programs, or related features.

All third parties are bound by confidentiality and data protection obligations consistent with this Policy and Indian privacy laws.

4. Data Retention

We retain personal data only for as long as necessary to fulfill its intended purpose, comply with legal obligations, or resolve disputes. Upon account deletion, we may retain minimal information for regulatory or security reasons, after which it is securely deleted or anonymized.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure storage, and regular audits. However, no digital transmission or storage system is completely secure. By using our Platform, you acknowledge and accept this risk.

6. Cookies and Tracking

We use cookies and tracking technologies to:

  • Recognize repeat visitors and personalize user experience.
  • Analyze website traffic and usage patterns.

You can modify your browser settings to disable cookies, but this may affect certain Platform functionalities.

7. Your Rights

Under Indian law, you have the right to:

  • Access and review your personal data.
  • Request correction or deletion of inaccurate information.
  • Withdraw consent for data processing (where applicable).

Requests can be sent to support@rupeestack.com, and we will respond within a reasonable timeframe as per applicable regulations.

8. Third-Party Links

The Platform may contain links to external websites or applications. RupeeStack is not responsible for the privacy practices, data collection, or content of these third-party sites.

9. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be effective upon posting on the Platform with the updated "Effective Date." Continued use of the Platform indicates your acceptance of the revised Policy.

10. Contact Us

If you have any concerns, complaints, or requests regarding this Privacy Policy or your personal information, contact us at:

RupeeStack

Email: support@rupeestack.com

Address: 37/1, 1st Main Road, MM Layout, Kaval Bairasandra, Bengaluru 560032

By using the RupeeStack Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.